Frequently Asked Questions
Everything you need to know about shopping with Kappa Hobby.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international delivery can take up to 14 business days depending on your location.
How do I return a product?
We offer a 30-day return policy for all unworn apparel with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund.
What payment methods do you accept?
Kappa Hobby accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I know which size to choose?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your products ethically sourced?
Yes, we partner exclusively with manufacturers who adhere to fair labor practices and sustainable production standards to ensure high-quality, ethical fashion.
Can I track my order in real-time?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to follow your package's journey directly to your door.